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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Purchased but can't download upgrades

14 years 5 months ago #1595 by jason
I bought this component in May but now I'd like to download the latest version.

When going to the download page, it says PURCHASE and won't let me download.

Was there no access to upgrades for this when I purchased it or is it a mistake?

Cheers,

J.

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14 years 5 months ago #1596 by douglas
Dear Jason,

You get up to 4 months of FREE upgrades;
Please read:
ideal.fok.com.br/terms-conditions.html

I'm planning to change my payment system to accept subscription plans and implement a renewal process. I'm also going to increase this free upgrade period to 6 months;

Kind regards,

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14 years 4 months ago #1670 by jason
Thank you for clearing that up for me.

I bought the Ajax Contact Module on 24th November but again, it says purchase and won't let me download. This version of the module is giving me validation errors and has been updated since my purchase and I'd like to update.

It would be a good idea to implement a "My Downloads" area for customers to make this easier.

Cheers,

Jason.

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14 years 4 months ago #1671 by douglas
Dear Jason,

I'm planning to make an easier and more intuitive way to download.

All you need to do is create an account using the same email that you've used in your paypal account, then log in and download it from here: ideal.fok.com.br/purchase-download.html

If you still cannot download, please send me a support email, from the menu: Support -> Email support Questions.

Kind regards,

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