Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

No received emails or Recorded messages

14 years 2 months ago #2161 by holsum1
I've installed and created my first form. The UI was pretty smooth and I have been very happy so far. I have run into an issue however and I need help.

When the user checks the box to send the "E-mail a copy of this message to your own address." nothing gets sent to them. Also no records show up in the "Recorded Messages" section and the no one else receives the message.

I've deleted and recreated the link to the form and have confirmed that mootools is being loaded.
<script type="text/javascript" src="/ista2/media/system/js/mootools.js"></script>

anything else that could be causing the form to misbehave?

Thanks,
-holsum

Please Log in or Create an account to join the conversation.

14 years 2 months ago #2163 by holsum1
Quick update: I added the
<jdoc:include type="message" />
and can see that the code is not saying, "Username is not available" so I removed username as a field, but I am still getting that error.

Please Log in or Create an account to join the conversation.

14 years 2 months ago #2164 by douglas
Dear Lary,

Please provide an URL so I can take a look?

Kind regards,

Please Log in or Create an account to join the conversation.

14 years 2 months ago #2166 by holsum1
Can I send it to you privately?

Please Log in or Create an account to join the conversation.

14 years 2 months ago #2167 by douglas
Dear Lary,

Sure, use the Support -> Contact form.

Best regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback