How to install?

On trying to install the .tar file I receive the following msg...

Warning: fopen(\tmp/gzip4c30b0b6b790a) [function.fopen]: failed to open stream: No such file or directory in /home/baiyokef/public_html/libraries/joomla/filesystem/file.php on line 240

Do I have to do something different to install this component? Is there any documentation please?

Thanks

Dear Tony,

Tar files are native from Unix/Linux and it should open without any problem.

That's very odd. Does this error happens only when you try to install Contact Enhanced or does it happens when you try to install other components as well?

This might be a directory permission issue.

Please watch this screencast. It is for an older version (Captcha is now installed automatically), but you will see how to check for the directory permissions:
ideal.fok.com.br/joomla-extens...lation-and-basic-features.html

More screencasts are available here:
ideal.fok.com.br/joomla-extens...ct-enhanced/documentation.html

Please do not hesitate to let me know if the problem persists.

Best regards,

Hi, thanks for the quick email,

I can install other components fine, i have checked the directory permissions and all are set to writable except the following

Log Directory ($log_path) \logs/ Unwritable
Temp Directory ($tmp_path) \tmp/ Unwritable

Could these be causing the problem?

Thanks

Dear Tony,

Yes, that's could be it.
In the installation procedure the files are uploaded to /tmp, unpacked and then installed into your system.

In Joomla Global Configuration make sure you set the Path to Temp-folder under the Server tab to [Path to Joomla]/tmp. Then make sure it is writable.

Under some Joomla installs it is set automatically to /tmp.

If you don't know how to make it writable you might be able to do that using a FTP client or you might have to contact your Web hosting service provider.

If you need any further assistance, please let me know.

Best regards,

Hi

Thanks for the quick reply, i managed to install the component by doing a manual install.

Just one more question how can I set the location of the contact picture?

Thanks

Tony

Dear Tony,

I'm glad you managed to install.

The image directory is the default Joomla image directory (images/stories/), however you can change it to whatever you want.
Go to Contact Enhanced -> Configuration and enter a existing directory in the "Image path".
The path should be relative to the Joomla installation.

Best regards,

Hi,

Sorry I was not very clear in the previous message!

I have loaded the image that I want but to use but that image is appearing in the top right of the page .

I have attached two links the first link is how my contact us page currently looks prior to using your module

[url=http://http://www.baiyokefactory.com/contact-us.html][/url]

Ideally i want it to look the same with a bit of extra text and extra field or so which i have already added. I am very interested in seeing the senders IP address which i is why I bought your component.

Your component layout

[url=http://http://www.baiyokefactory.com/contact-us.html][/url]

Also how is the best way to line the image (black Bangkok fashion) in the same way and add msn and Skype images and addresses please?

Thanks again for the prompt customer service!

Tony

Dear Tony,

For some reason there is no link in the post, but I got one link in the email.

As for the image you can add it to the Contact Enhanced -> Contact: Sidebar and set the Advanced Parameter "Show sidebar" to "Left" and "Sidebar width" to "25%".

As for the Skype and MSN links, I have not added these links, however you can copy the output of the previous form to the "Info (Miscellaneous)".

Best regards,