Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. "Wrong Validation Code" error in Safari and Chrome
× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

"Wrong Validation Code" error in Safari and Chrome

13 years 10 months ago #3495 by douglas
Dear blue_shift,

It is still not working.
Can you please provide an administrator account so I can take a closer look?
You can send the login details to the forum's email address.

Kind regards,

Please Log in or Create an account to join the conversation.

13 years 10 months ago #3496 by blue_Shift
confirming receipt of two emails, and a successful test of my own from Safari

btw, the Capcha now looks totally different

what was the fix?

Please Log in or Create an account to join the conversation.

13 years 10 months ago #3497 by douglas
Dear blue_shift,

For some reason unknown to me MathGuard and SecurImage are not working on your site.

These two captcha libraries stores the challenge in a session variable and I guess there is a problem there, so I configured it to use reCaptcha which uses a totally different logic and it is stored at Google, so you don't have to worry about nothing more...

Offtopic:
Your template adds a float:left property to the labels, so they are not looking very nice.
You can open: j3.xyonet.com/components/com_c...hanced/assets/css/validate.css
Find this:
label.cf-label{display:block}
and change for this:
label.cf-label{width:90px}

Best regards,

Please Log in or Create an account to join the conversation.

13 years 10 months ago #3498 by blue_Shift
thanks for the tip on the CSS. I was going to start hunting for it....

Does secureImage use JQuery? IAdditional instances of JQuery sometimes makes problems happen.

Please Log in or Create an account to join the conversation.

13 years 10 months ago #3499 by douglas
Dear Blue_shift,

No, I don't use JQuery in my extensions. I try my best to use most of the Joomla framework in order to avoid incompatibilities, therefore I only use MooTools for the Javascript library.

Cheers,

Please Log in or Create an account to join the conversation.

13 years 2 months ago #5685 by clientfinder
Hello!

Thanks for the great extensions; I love 'em.

The file upload feature works great in IE/FF. However, I'm experiencing similar trouble in that my contact form/upload feature is not working properly in Safari. I'm getting the following error:

Wrong Validation Code


Can you help me with a solution? Here's a URL:
sandbox.westcoastlitho.com/

You have to register to test. Is this okay? Hope so!

Thanks,

Jason
Websites | Search Marketing
Get Found Online

Available for Joomla! support, installations, and graphic design.

Please Log in or Create an account to join the conversation.

13 years 2 months ago #5689 by douglas
Dear Jason,

Well, this does not make sense to me, because the validation is done in the server side, so it should not matter which browser you use.

My development computer runs Linux, but I've just installed Safari on a Windows machine and it worked well. You should have received an email.

Best regards,

Best wishes,

Please Log in or Create an account to join the conversation.

13 years 2 months ago #5692 by clientfinder
Hi Douglas,

I did receive the email and uploaded file, as well as the indication that you were using Linux/Safari.

Since I was advised that this problem was occurring in Safari, I downloaded Safari for windows and got this problem.

Any suggestions or advice as this is happening on my computer, as well as my client's Mac?

Thank you!

Jason
Websites | Search Marketing
Get Found Online

Available for Joomla! support, installations, and graphic design.

Please Log in or Create an account to join the conversation.

13 years 2 months ago #5694 by douglas
Dear Jason,

I submitted twice: once from Google Chrome (Linux) and the other from Safari (Windows), so I've already tested on Safari, even though this is not a Browser related issue. If it works on one browser it will work on all. You probably typed a wrong character.

You may try to make it easier to read my changing the Captcha Plugin Parameters (sitortion, colors, number of lines,..) or switch it to reCaptcha.

Best wishes,

Please Log in or Create an account to join the conversation.

13 years 2 months ago #5697 by clientfinder
You must be right! I tried it again in Safari (Windows) and it went through. Now...to find a Mac!!

Thank you!

Jason
Websites | Search Marketing
Get Found Online

Available for Joomla! support, installations, and graphic design.

Please Log in or Create an account to join the conversation.

  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. "Wrong Validation Code" error in Safari and Chrome
Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback