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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

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  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Unable to find install package
× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

Unable to find install package

13 years 4 months ago #4762 by tinarice
Just purchaced and can not install component.

INSTALL Warning: No file selected, Unable to find install package.

Database Version: 5.0.32-Debian_7etch6-log
Database Collation: utf8_general_ci
PHP Version: 5.2.6-1+lenny9
Web Server: Apache
Web Server to PHP interface: cgi-fcgi
Joomla! Version: Joomla! 1.5.22 Stable

Permissions Directory all WRITABLE

Running Additional components: JCE editor, Virtue Mart & Sobi2

Any Ideas?????
Thanks
Tina

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13 years 4 months ago #4763 by douglas
Dear Tina,

That is strange.

There are some situations in which this procedure will not work and you will have to install manually:

* Sometimes you cannot use the automated installer. Contact Enhance has almost 1Mb and may exceed the maximum upload size allowed by your host.
* Also, If you see an error like this:
Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/) is not within the allowed path(s): ...
this is because of a restriction of your hosting account which leads Joomla! to try to check if the root directory exists. You will not be able to use the automated installer.

Manual Installation
First, unzip all of the files locally. Then transfer the files (using FTP) to a folder in the install directory (for example [Joomla]/tmp/contact_enhanced/) . Then use the installer, but select "install from directory" indicating the correct folder name. This folder name should be an absolute path from the root of the filesystem.

Please let me know if you need any further assistance.

Best wishes,

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13 years 4 months ago - 13 years 4 months ago #4764 by tinarice
Thanks So much for your SPEEDY response. That worked.

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  1. Forum
  3. Ideal Joomla Extensions
  5. Component: Contact Enhanced
  7. Unable to find install package
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