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Redirecting 'Thank You' after a form submission?

13 years 5 days ago #6203 by lydiar
I too am having a similar issue, my CE version is 1.5.6

I originally had it set up to redirect to a custom page, but somewhere along the line this ceased to work. The custom page was here: [link] hatch-consulting.com/Info/thank-you.html [/link]

I'm not sure why the page is no longer showing, but in any case I've tried switching in the Main Menu > menu item > Parameters (Component) > Thank you message > "Joomla default" instead of Custom redirect and nothing happens.

Any ideas?

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13 years 5 days ago #6206 by douglas
Dear Lydiar,

It is very hard to provide support for such an old extension, this is probably over 2 years ago.
First thing I would ask you to check is if you cleared the cache.

In the current version for Joomla 1.5 (1.5.9) the redirect can be done on a per contact basis, which gives you a greater flexibility.

If you upgrade it is much easier to provide support and this problem is most likely already solved in the latest release.

Keep in mind that there is no need to uninstall the old version and that backup is your best friend! ;-) I've worked a lot to make the update process very easy and safe, but accidents do happen, therefore I always advise to make a backup first;

Best regards,

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12 years 11 months ago #6424 by lydiar
Thank you for your speedy reply; I apologize for being slow!

I am in the process of upgrading the Joomla installation to 1.5.23. How will this effect the current Contact Enhanced component? I tried finding an upgrade file on this website but it looks like I have to pay for the new CE 1.5.9 version?

Thanks!
Lydia

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12 years 11 months ago #6425 by douglas
Dear Lydia,

The upgrade is quite simple. You just have to install Contact Enhanced again, but before I do advise you to make a full backup (just to be on the safe side) and because you are upgrading from a version prior to 1.5.7 you have to make sure that [Joomla]/administrator/components/com_contact_enhanced/configuration.php is writable.

Your license has expired over 2 years ago, so yes, you need to purchase the component again, but it is worth it. It has many many new features.

All the best,

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12 years 11 months ago #6426 by lydiar
Ok, I have upgraded Joomla and will probably be upgrading CE soon with a new license. Thanks for your advice!

Lydia

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12 years 10 months ago #6851 by lydiar
Sorry to be a bother, but I upgraded Joomla as well as CE and I still cannot get any Thank You page to show, either custom or Joomla default. I set it up at first in the Parameters and then in the individual user contact settings and no dice. Am I missing something?

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12 years 10 months ago #6852 by douglas
Dear Lydiar,

Are you using the CE Content Plugin?

Do you want to set up an HTML thank you page?
Please watch this screencast:
ideal.fok.com.br/joomla-extens...l/75-html-template-system.html

Best regards,

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12 years 10 months ago #6853 by lydiar
Thank you!! I was able to set up and modify a template and got the Thank You page working at last.

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