Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
Product page | Documentation Page

New User and totally lost

12 years 11 months ago #6369 by kkate8
I have uploaded and installed CE and all looks well. I have stepped through instructions but cant get anything to show on my website? I have read other posts but its just not happening?
Can someone step me through the checks please?
I am using 15.xx

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12 years 11 months ago #6370 by douglas
Dear Kate,

I'm not sure where you are.

Did you create a new category, contact and menu item?

Can you provide a direct link to the Contact Enhanced menu item, so I can take a look?

Best regards,

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12 years 11 months ago #6371 by kkate8
hello, finally got it working, sorry love joomla and your component, unsure about my head sometimes, i have added a link below i haven't customised it yet, but do want to move it to another menu (my top menu) - is that possible pls?

kkate8.cloudaccess.net/contact-us.html

cheers!!

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12 years 11 months ago #6372 by kkate8
Just as a note too; the email I did a test with came back with wrong IP based location, is this suppose to be 'my' location or my Internet Service Providers location??

User info
IP address: XXXXXXXXXXX
IP based location: Surry Hills, NSW, Australia (I'm not in this state)

Thanks

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12 years 11 months ago #6373 by douglas
Dear Kate,

Menu:
Yes, it is possible to move to other menu items and this is a Joomla feature. In the Menu Manager, Select Contact Enhanced and click on the "Move" button.

IP Based Location:
Well, some ISP provide a more accurate IP adresses to their users than others.
This information is in most case not precise.
Also, just for the record, this is a Google Maps feature and it is not available in all locations.

Best regards,

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