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× Contact Enhanced is a contact component manager created to replace Joomla! core contacts component and add lots of advantages and new features (see Features ) and it offers many plugins and modules for several different purposes,
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Problem after Users Submit

14 years 9 months ago #656 by bbartlett
After users submit instead of immediatly showing thank you for your email in a blue banner on top it takes the user to a blank standard internet explorer cannot connect than if you hit back it shows the page its suppose to be showing with the banner. Any Ideas?

Ben

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14 years 9 months ago #657 by douglas
Dear Ben,

I have no idea why this is happening.

Can you provide your website's URL so I can take a look at it?
Did you make any changes to the controller file?
Which is the Joomla version installed?

Regards,

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14 years 9 months ago #658 by bbartlett
Were using the latest Joomla version, and we have not changed the controller file other than the one you gave last week. Here is the url:http://joomla.deltakmfg.com/index.php?option=com_contact_enhanced&view=category&catid=0&Itemid=56

the three links to contact pages are on the sheet, all of them are experiancing this problem. Thanks again, for your continued support!

-Ben

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14 years 9 months ago #659 by bbartlett
Sorry forgot to add one thing, it does it the majority of time on the "request a quote page"

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14 years 9 months ago #661 by bbartlett
I believe that the quote request form is timing out, because after the error page comes up if you hit refresh it goes through as normal. Is that a hosting issue?

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14 years 9 months ago #667 by douglas
Dear Ben,

In order to debug and fix that issue I need to reproduce the same error on my testing server.
Can you create a dump of the jos_contact_enhanced_cf database table?

Regards,

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14 years 9 months ago #682 by bbartlett
Im sorry Im not quite sure, how to "dump" a file, not sure of the terminology, does that just entail sending you that file?

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14 years 9 months ago #683 by douglas
Dear Ben,

Please read this paragraph from Wikipedia:

A database dump contains a record of the table structure and/or the data from a database and is usually in the form of a list of SQL statements. A database dump is most often used for backing up a database so that its contents can be restored in the event of data loss.

However I only need the jos_contact_enhanced_cf table.

If you don't know how to get this, you can grant me access to your PHPMyAdmin and I'll do it for you!

Regards,

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14 years 9 months ago - 14 years 9 months ago #687 by bbartlett
Here you go, didn't realize you meant just an export as you can, I'm still a noob to joomla hehe

Thanks a bunch,
Ben

*couldn't upload, check mail

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