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500 Error not yet addressed in forum

14 years 8 months ago #924 by Cupid2909
I haven't seen this particular error addressed yet.
The URL is: mydisabilityprofessionals.com/.../41-test-contact/1-pat-donahue

When the form is completed and the user tries to send, the following error is displayed:

Error 500: Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request. The problem is on the server side, not with your browser or the address. Most probably, a certain service (e.g., Tomcat engine) is down. Please contact your webmaster.

Any suggestions as to how to fix this? Thank you in advance.

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14 years 8 months ago #925 by douglas
Dear Laura,

Do you have the latest CE version installed?
Which version of Joomla and PHP are you running?

I've tested mydisabilityprofessionals.com/.../41-test-contact/8-mike-morgan and it worked, so the only thing that I can think of is that there must be a error with the email. Can you try to change the contact email address and remove the link to a user, for some reason this solves this issue sometimes;

Regards,

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14 years 8 months ago #929 by Cupid2909
You're right...I changed the name of the email address and it worked. Thank you.

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