Checkboxes in Subject area not showing

I have created another homepage with checkboxes in the subject area before, but this time it just won't work. Whatever I do, it only appears an empty input line behind the word "subject". The only thing that is a little different this time, is, that I have created a contact menu in the topmenu with two sublevels for two different contact forms. When I click on each of this menupoints, the correct contact form appears, but the one with checkboxes in the subjects field appears without.

I have properly created two categories, two contacts and assigned the custom fiels to one of this two categories. What could be the cause? What am I missing? Might this be an template related problem? Because the whole layout looks a little different than with my first site. With my new sites, the input fileds acutally are to long and they touch.

Thanks a lot Chantal

Dear Chantal,

Contact Enhanced tries to inherit most of the CSS from your template, but I don't think this has to do with CSS.
There is no option to display the subject custom field type as checkboxes in Contact Enhanced, so I'm not sure exactly what you are trying to accomplish;

Best regards,

Hi Douglas,

well then I am just using the wrong term. I mean the thing I did with the subject area on www.astrea-apotheke.ch under the Kontakt-Menu. The user can klick on one of the proposed subject options, lets say question, complaint or other.... You know what I mean? Ist very easy to do, but it just won't work with the new homepage I am designing....

Chantal

Dear Chantal,

That's called Select list OR dropdown list.
You just need to enter Values separated by | in the value field;

Best regards,

Well, thats what I have done. I have doublechecked and done it the same way like in the other website. It does not show on my new one! Just a simple subject line.

I put
Name: Betreff
Field type: Select list (but also tried, Subject, Text, and others more)
Value: Montag |Dienstag |Mittwoch |Donnerstag |Freitag |Wochenende

Required: Yes
Category: Mittagstisch

and so on. Everything like on the oder website. But in this website, the input fields appear longer too and they stick together, not like in the "old" website. So I cant get rid of the idea, that it has to do something with the template... Or is there one sepecific file/plugin responsable for this displaying option of subject-titles?

Chantal

Dear Chantal,

That's odd. Are you using the latest version?
The Custom Field type must be set to Subject in order to behave as a subject;
Did you clear all caches (Joomla and browser)?

Can you please create a full backup and provide administrator access, so I can take a look?

Best regards,

Ok, changed field type to subject, cleared cache in Joomla and I.E. (Interesting point, by the way, becuase I changed the favicon to a flower but it still shows the old in I.E. for days no. In Mozilla Firefox it shows the new one, but not the correct subjet either).

schlatters.ch

Thank you very much!

Chantal

Dear Chantal,

Both your contacts are assigned to the "Allgemein" category and the subject custom field with the select list is assigned to the "Mittagstisch" category. I have added the same values to the Subject in the "Allgemein" and it is working;

PS: I've removed your password from the post. next time for security purposes please send using the Support -> Contact form; Also, please change your password;

Best wishes,

Dear Douglas,

ok, entirely my fault. I asigned the contacts the wrong way. And I was confused about subject and a separate multiple choise input field area. Now I got it all together. Thank you very much. Your support is simply the best!

Chantal