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Export recorded Messages

2 months 1 week ago - 2 months 1 week ago #27299 by funfactor
Hello Douglas,
after years working with your component I am missing the export function of recorded messages pretty much in Joomla 4/5.
Because of several mailing issues with the provider (copy mails were not sent) , the list of messages in the backend is the only place where I can gather the incoming mails...
Without the export function I have to copy and past each mail into WORD.
I would very much appreciate if you could inlcude the export function into CE again!
(I am willing to pay for it as an extention of this component)
Thanks!
Best wishes,
Ines

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2 months 1 week ago #27300 by support
Dear Ines,

I hope this message finds you well.

Firstly, I want to express my gratitude for your longstanding support as a valued customer. Your loyalty means a lot to us, and we're committed to continuously improving our services to meet your needs.

Regarding your inquiry about exporting data from Contact Enhanced, I want to clarify that the current version for Joomla 4 and 5 does offer an option for export, but it's limited to CSV file format.

It seems you're interested in exporting to MS Word format. Is that correct? If so, we can certainly accommodate this request as a custom job. I'll send you a detailed email shortly outlining the process and any associated costs.

On another note, I understand you've encountered some mail-related issues with your service providers. While SMTP with authentication is typically a reliable solution, I gather you've already explored this option without success. If there's anything specific you'd like us to assist with in this regard, please let me know.

Thank you once again for your continued support and patience. We're here to help resolve any challenges you may encounter.

Warm regards,

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2 months 1 week ago #27301 by funfactor
Hello Douglass,
sorry for confusing you ...CSV-Export Format would be very fine. Word as an export format is not necessary.
I am using the latest Joomla 5., CE 5.2.2 and PHP 8.2

Unfortunatly I do not see an export possibility (or delete button) in my Joomla backend.
I searched the forum an found the message that there is no more export function... .
Please find attached a screenshot of my backend. Any hint where I should click would be very nice!!
Thank you for your excellent work and extremly fast reply!
Best wishes!
Ines
Attachments:

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2 months 1 week ago #27302 by support
Ines,

In our latest version, we've reintroduced support for CSV Export. I'll send you the necessary file to resolve this matter promptly. Additionally, this fix will be included in the upcoming release for your convenience.

Thank you for bringing this to our attention, and please don't hesitate to reach out if you have any further questions or concerns.

Best regards,

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