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  3. Ideal Joomla Extensions
  5. Module: Ajax Contact
  7. Emails not sent nor received

Emails not sent nor received

14 years 4 months ago - 14 years 4 months ago #1601 by polixenes
I have purchased AjaxContact module, installed it and enabled it in position "left".
The modul shows well. When I send the data, "thank you and message sent" screen appears, but I receive no email as admin of the page nor as sendee if I check the "send me a copy button".

my wp: www.rc-hobi.com
Please help.
Poli

When mootools is off with mootools control I get copy of mail. Admin gets no email and report for sent message is displayed on new page as plain text.

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14 years 4 months ago #1602 by douglas
Dear Poli,

That's odd, everything seems to be correct.

Is Joomla core Contact component working?

Can you disable the Ajax feature in the Module Parameters?

Kind regards,

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14 years 4 months ago #1610 by polixenes
HI,

Thanx for the answer. I've tried to disable ajax feature. Now I get blank screen after mail sent and I receive mails as admin an as user. I don't like the blank screen thou.

rgds,
poli

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14 years 4 months ago #1612 by douglas
Dear Poli,

Please set the "Custom Redirect" parameter.

Kind regards

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14 years 4 months ago #1614 by polixenes
Should that be the homepage? User will not receive the thank you message? Should I then redirect to a "thank you article"?

Rgds

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14 years 4 months ago #1615 by douglas
Dear Poli,

You can redirect to any page!
The user will get a thank you message as long as your template displays system messages.

Regards,

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14 years 4 months ago #1616 by polixenes
Thank you for your help.
Redirect now works. Emails work. But I am still interested in default option with ajax.
What should I try to do? This module is fantastic. It's just that I'm not much of a coder to figure out what is wrong in my case.

Second Q.: What file should I edit to translate "insert name" and other fields?
I have edited en-GB.mod_ajax_contact.ini file, replaced the original, but language still stayed unchanged?
Is there any othe lang. file?

Thanks and regards

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14 years 4 months ago #1617 by douglas
Dear Poli,

1- You are loading the JQuery library. There might be an incompatibility issue with MooTools. Please read the last FAQ item here: ideal.fok.com.br/component/opt...Itemid,36/id,10/view,category/

2- Have you renamed the file to your language as well?
Language definition files for front-end templates are stored in
[path-to-Joomla]/language/[ln-LN]
Where [ln-LN] is the language code. Language codes are defined in RFC3066[1] The file must be named
[ln-LN].mod_ajax_contact.ini

[1] - tools.ietf.org/html/rfc3066

Did you clean your browser and Joomla cache?

Kind regards,

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  1. Forum
  3. Ideal Joomla Extensions
  5. Module: Ajax Contact
  7. Emails not sent nor received
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