Message Box Scrolls up when Typing in it.

Hello

I have installed the latest version of Ajax Contact. When I type enough in the message box for the scroll bar to appear, the scroll bar will jump up to the middle each time a letter is typed in.

Please have a look at it on my computer repairs site , this seems to affect IE8 but Firefox and IE6 seem to be unaffected.

Dear Nicholas,

I've tested with IE6, IE7, IE8, Firefox, Opera and Chrome. I only noticed the problem when using IE6;

In the module parameters can you please set Characters limit to 0 for testing purposes only?

Just a curiosity: IE6 market share is less than 10% according to www.w3schools.com/browsers/browsers_stats.asp

Best regards,

Thanks for the response.
Its definitely a problem, I just tested it with different computer running XP and IE8 (I'm running Win7) and the same thing happens, the box scroller jumps up and down when you type. I can confirm this isnt a problem if I set the Character limit to 0.

Paste into the box a bunch of text to get a scroller and contunue typing with IE8

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Dear Nicholas,

When you set Character limit to 0 it means that there is no limit actually therefore it does not add the onkeyup event to the box.
There are a lot of strange things happening there:
- The error is triggered on keydown instead of on keyup
- The same thing happens if I type something in other boxes (name and email for example) and there is no event attached to those boxes;

I've also tested the form on my site again and it is working, therefore I must say that it is something related to the extensions that you have installed.

Said that I started to investigate what could be causing this issue and found out that your template adds 12207bytes of Javascript code when it is loaded using a IE browser; something in that script might be causing this issue; Can you disable that for testing purposes?

Kind regards,

I decided to do a basic fresh install of joomla instead of fiddling with my live site yet. I installed ajax contact only. The problem seems to occur when the input box is a certain width check out the two contact forms on my test site the narrow contact form (like on your own site) doesnt have the problem.

Dear Nicholas,

You found the issue!
For now, please deactivate the Character limit setting it to 0 and I'll work to provide a solution.

Kind regards,

Hi

I forgot to add that the form fails to validate at w3.org. Using that test site I made above with the two forms, each form comes up with 15 errors or so.
http://validator.w3.org/check?uri=http%3A%2F%2Farcadecabinet.info%2Findex.php%3Foption%3Dcom_content%26view%3Darticle%26id%3D1%26Itemid%3D2&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.767

Dear Nicholas,

I'm sorry about the delay. I've work most of the afternoon looking for a solution, but the same thing happens on IE no matter what I do.

It seems to work if I disable the counter (xxx remaining chars). There are two possible workarounds:
1- Create 2 javascripts, one for IE and another for all other browsers, which I don't like to do because it is just harder to maintain;
2- Since it only happens when the module is displayed inside an article and most customers do not use like this, I could disable the counter when displaying in IE. The char limit feature will still work and the user will be notified when he reaches the limit of chars allowed . Will that work for you?

Once I get that working I'll work on the validation issue;

Regards,

Dont worry about the delay. Perhaps just disable the counter then for IE.

Regards

Nick

Dear Nick,

I've already repacked the new version. Please provide the email address used in your PayPal purchase or a transaction ID using the Support -> Contact form; so I can send it to you;

Kind regards,