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  7. Not receiving messages - please help

Not receiving messages - please help

13 years 10 months ago #3202 by sliknik
I am using the ajax contact module and think it is great. But i have found that it only works with some email addresses in the from box?

Do i need to configure the mailing facility in joomla to send mail as i have just left it set at its default?

Any ideas anyone

thanks

Nick

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13 years 10 months ago #3203 by douglas
Dear Nick,

Some email servers only send unauthenticated emails when the sender (from) is an email from a domain registered in the same server.

My suggestion is to authenticate your emails using SMTP.

Go to Global Configuration and under the server tab change the mailer to SMTP and change the username, password, mail server, .... Please ask your hosting provider for that information.

Please do not hesitate to ask me if you have any further questions.

Sincere regards,

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13 years 10 months ago #3205 by sliknik
if i set up a smtp my self can i use those details

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13 years 10 months ago #3206 by douglas
Dear Nick,

I didn't understand your question.
SMTP server is usually already set up in all web servers, you just need to set up an account and configure the mailer in Joomla Global Configuration.

You need the information below in order to configure the mailer to SMTP. If you don't know them, please contact your web hosting provider:
Mailer: SMTP Server
SMTP Authentication:
SMTP Security:
SMTP Port:
SMTP Username:
SMTP Password:
SMTP Host:

Best regards,

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  1. Forum
  3. Ideal Joomla Extensions
  5. Module: Ajax Contact
  7. Not receiving messages - please help
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