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Issue with confirmation message on Ajax Contact Form

12 years 2 months ago #9978 by Double
Thanks for responding. I am using version 1.5.8.3 on a joomla 1.5.23 install.

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12 years 2 months ago #9981 by douglas
Dear Double,

Can you please upgrade to the latest version?
Please let me know if the problem persists.

Best regards,

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12 years 2 months ago #9987 by Double
Hi Douglas,

Will I need to purchase the module again?

Thanks for your help.

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12 years 2 months ago #9988 by douglas
Dear Double,

If you have a valid license, you can just download it from:
ideal.fok.com.br/purchase-and-...-extensions.html?tpl=purchases

Best regards,

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12 years 2 months ago #9989 by Double
I went ahead and purchased. Downloaded and installed. Does that complete the upgrade?

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12 years 2 months ago #9990 by douglas
Dear Double,

Yes, that will complete the upgrade.
Did it work?

Best regards,

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12 years 2 months ago #9991 by Double
I am having the client test. It seems that their computer is the ONLY one having issue with this module. When I test it always has worked. Will inform.

Thanks a ton.

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12 years 1 month ago #10353 by Double
Finally got the end-user on the phone and the form is still sending tons (10 or more) emails from the form. This is via copy and the actual sending of the submitted form. They are getting the following error.

Your form has been submitted. Your browser does not support Java script or it has been disabled. You will be redirected now...

The end user is test with IE 7. He is not sure if his browser has java enabled or disabled.

Is there anything I can do to fix this. Thoughts?

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12 years 1 month ago #10361 by douglas
Dear Double,

I'm investigating this and I'll get back to you in the morning.

Best regards,

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12 years 1 month ago #10368 by douglas
Dear Double,

I forgot to ask you for a direct link to the form. Can you provide it to me?

Best regards,

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12 years 1 month ago #10370 by Double
Hi,

Here is the link.
www.protelsupport.com/index.ph...ent&view=article&id=5&Itemid=2

there is another form, performing the same way, at the Place Service Order link.

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12 years 1 month ago #10372 by douglas
Dear Double,

I have just sent you a new file. Please upload the let me know if it works now.

All the best,

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