Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

XML file in Ideal Store Locator

8 years 9 months ago #19965 by bshea
I'm using the XML file example in Ideal Store Locator and just altering the coordinates and location info. All of my locations are in the USA. The USA locations are not showing up. The unchanged UK locations are showing up. Any suggestions? Thanks, Ed

This message has an attachment file.
Please log in or register to see it.

Please Log in or Create an account to join the conversation.

8 years 9 months ago #19966 by support
Dear bshea,

Your lat and lng are mixed. Just change and it will work properly! ;-)

Best regards,

Please Log in or Create an account to join the conversation.

8 years 9 months ago - 8 years 9 months ago #19967 by bshea
Awesome that was it. Now I have one more problem. The "Find My Location" has me at the wrong location. It has me about 11 miles NE of my location. Any thoughts?

Please Log in or Create an account to join the conversation.

8 years 9 months ago #19968 by support
Dear bshea,

The plugin uses Google Maps API and the browser to define the current location, it is usually very accurate, however sometimes the Google API shows my location a few miles away from the actual location.

Best regards,

Please Log in or Create an account to join the conversation.

8 years 9 months ago #19970 by bshea
11 miles is quite a distance. Is there any way of getting any closer?

Please Log in or Create an account to join the conversation.

8 years 9 months ago #19973 by support
Dear bshea,

I have no control over that. It depends heavily on the browser. Please read the FAQ from FireFox page :

Accuracy varies greatly from location to location. In some places, our service providers may be able to provide a location to within a few meters. However, in other areas it might be much more than that. All locations returned by our service providers are estimates only and we do not guarantee the accuracy of the locations provided.

For most locations it will get a more accurate location.

Best regards,
The following user(s) said Thank You: bshea

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback