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Only one 'Name' Field type is allowed per category

4 years 10 months ago #22507 by logicmasys
I have been trying to create custom fields with the field types being either 'name' or 'email'. Every time I try to save I get the error:

Save failed with the following error: Only one 'Name' Field type is allowed per category.

I have not created any 'email' or 'name' field types in any category since it has never allowed me; forcing me to create 'text fields' instead.
I have also checked to see if there is any pre-built field with either one of those field types and there was none.

What else could be causing that error?

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4 years 10 months ago #22508 by logicmasys
Forgot to mention: Contact Enhanced version 3.6.4.1

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4 years 10 months ago #22509 by support
Dear logicmasys,

There are two situations this error will appear:

1. You already have this form field type in this category you want to add.
--- It might be a trashed item, so you might need to filter by Trashed, select the fields and either empty trash or enable them; OR

2. Contact Enhanced creates Name, Email and Subject fields when you install the component and assign those fields to All Categories, therefore even though you might not have a Name field assigned to this specific category it might be assigned to all categories.

Let me know if you need any further assistance.

best regards,
The following user(s) said Thank You: logicmasys

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4 years 10 months ago #22518 by logicmasys
You were correct. The fields were category "All" fields in the trash. As soon as I erased them it worked. Thank you very much for your assistance!

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