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Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

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13 years 3 months ago #4738 by xylar
My site goes down when i enable this plugin. Please can you tell me why

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13 years 3 months ago #4739 by douglas
Dear xylar,

That's odd.
Which plugin exactly are you reffering to? Feedback, Contact Enhanced Form, Mailto2Form?
Which version of Joomla are you using?
Do you have the latest version of Contact Enhanced installed?

Can you provide a dirrect URL to the form so I can take a look?

Kind regards,

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13 years 3 months ago #4740 by xylar
sorry for late reply . i am talking about the feedback plugin

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13 years 3 months ago #4741 by douglas
Dear Xylar,

Can you please answer all my previous questions?
Also, which PHP version do you have installed?

Best regards,

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13 years 3 months ago - 13 years 3 months ago #4742 by xylar
PHP 5.2.13
JOOMLA 1.5.22
i dont have contact enhance installed
do i have to have contact enhance installed

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13 years 3 months ago #4743 by douglas
Dear Xylar,

1- Which version of Joomla are you using?
2- Do you have the latest version of Contact Enhanced installed?
3- Can you provide a direct URL to the form so I can take a look?

All the best,

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13 years 3 months ago #4744 by xylar
1. i gave you the version of joomla i used above
2. i dont have the latest version of contact enhance. i dont even have contac enhance (why didnt you guys just had the contact enhance component and the contact enhance plugin as the same product and had the prices togehter because if you're saying i should have both extensions then its your fault since i didnt know the plugin and the component should worked toghter)
3. i dont know what you mean. (what form)

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13 years 3 months ago #4745 by douglas
Dear Xylar,

That is the reason, because the CE Feedback requires Contact Enhanced in order to work, which is stated here:
ideal.fok.com.br/joomla-extens...hanced/plugin-ce-feedback.html

All you have to do is purchase Contact Enhanced now:
ideal.fok.com.br/joomla-extens...omponent-contact-enhanced.html

All the best,

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