Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

Mailto2CE Plugin

12 years 5 months ago #8754 by aparis48
Hi,

We are upgrading our site from Joomla 1.5.4 to Joomla 1.7.2. We are doing the development work on a test site and will move the site to our live site once we having everything working properly. I want to stress that we have installed Contact Enhanced Full package for Joomla 1.7 and plugins on this test site.

We are having a problem with the Mailto2CE Plugin. The plugin works properly in our Joomla 1.7.2 test site when we have a mailto link in an article. However, we also have email links from within our Hikashop shopping cart component. The email links come from a language file from within Hikashop.

These links is are created from the following line in the Hikashop language file:

PRICE=" <a href="myemail@mydomain.com">Contact us for pricing</a>"

Instead of the Mailto2CE modal window opening with the contact form when the link is clicked from within Hikashop, the link activates my local email program and reveals the contact email.

I also want to mention that I have been using Contact Enhanced and the Mailto2CE Pugin on both our Joomla 1.5.24 test site and our live site without problems.

Any help with this issue would be greatly appreciated.

Please Log in or Create an account to join the conversation.

12 years 5 months ago #8759 by douglas
Dear aparis48,

Is your test site on a live server?
Can we take a look?

It might be a conflict with the Hikashop plugins or with the caching plugin, it also might have something to do with the plugin ordering, can you change the ordering around to see if it will work?
Order the debug plugin to load at the last position, this way it will cache the page after all other plugins have done their "magic";

All the best,

Please Log in or Create an account to join the conversation.

12 years 5 months ago #8765 by aparis48
Our site is on a localhost. We plan to move it to a live site once we have everything working properly and all our content loaded.

I tried re-ordering the plugins and ordered the debug plugin to load last. This has not solved my problem. Clicking links in Hikashop that use the Hikashop language file still cause my regular email program to open, instead of a modal window with the Mailto2CE form opeing.

Best regards

Please Log in or Create an account to join the conversation.

12 years 5 months ago #8771 by douglas
Dear Aparis48,

Did you clear all caches (Joomla, template and browser)?
I've just configured a HIkaShop Category menu item and tested Mailto2CE and it worked correctly.

If I don't have access to the back-end it will be difficult to debug.

Best regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback