Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Frequently Asked Questions using Joomla content articles. iFAQ (former MooFAQ) is a FAQ Component for Joomla!™ which uses jQuery and Bootstrap to load Joomla Articles in Accordion format.

Product Page | Documentation Page

Pre-Sales - Stopping the automatic scrolling

11 years 8 months ago #12323 by adarack
Hello-

This FAQ component looks great - just one thing I need to know before I buy it. On the demo page, when I click on one of the FAQ questions, the whole screen scrolls so that question is higher up on the page. All I'd be looking for it to do is expand below the question as it does now, but not scroll the page down, bringing the content toward the top of the page. Is that scrolling a feature something I can shutoff?

Thanks
Adam

Please Log in or Create an account to join the conversation.

11 years 8 months ago #12324 by douglas
Dear Adam,

The auto scrolling is optional and you can configure it under the Slider tab in the Component Options ;-)

All the best,

Please Log in or Create an account to join the conversation.

11 years 8 months ago #12325 by adarack
Wow - you guys are quick on this forum - thanks! Time to look at all of your offerings!

Thanks again-
Adam

Please Log in or Create an account to join the conversation.

11 years 5 months ago #13254 by li_gordon
Even if I set the AUTO SCROLL = NO, both in the menu item, and in the component options, the site is still scrolling when I click to open a question...

nassaulibrary.com/laura/2.5/in...p/about-us/faqs#article-id-153

any ideas?

thanks,
Laura

Please Log in or Create an account to join the conversation.

11 years 5 months ago #13255 by douglas
Dear Laura,

I have created a new feature recently that loads the article automatically based on the hash (#) and I guess I forgot to test with Auto Scroll disabled.

It is now fixed and you can download an upgrade from idealextensions.com/my-licenses/licenses/149.html

Best regards,

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback