Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Frequently Asked Questions using Joomla content articles. iFAQ (former MooFAQ) is a FAQ Component for Joomla!™ which uses jQuery and Bootstrap to load Joomla Articles in Accordion format.

Product Page | Documentation Page

Where to download

15 years 1 month ago #6 by rowby
Hi

I made a donation to download the FAQ component, and am logged in. I see the other components with a download button.

But I can't find the download button for FAQ.

Please advise.

Thanks!

Rowby

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15 years 1 month ago #8 by douglas
Dear Rowby,

I send the component by email once I receive paypal payment confirmation.

In your case it was already sent.

Regards

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15 years 1 month ago #11 by rowby
Yes, I received it via your email just a few minutes after I paid for it via paypal.

Thank you!

Rowby

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15 years 2 weeks ago #62 by hyperactive
Still waiting on my email to come to me :(

Clifton Murphy CEO
Author of the Linkpoint Module for osCommerce
http://www.hyperactivehosting.com
Sales: 888-932-4973
Support: 910-275-0384

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15 years 2 weeks ago #64 by douglas
Dear Clifton,

Have you received already?

Regards,

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14 years 11 months ago #221 by witchunknown
Hi I paid the 15$ today , how long can it take before I get the download please?

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14 years 11 months ago #223 by douglas
Dear "WitchUnknown",

You should've received an automatic email with the component attached. I've looked for a payment coming from you and did not find anything.

Which email did you use to send this payment? The component goes to the same email address! Did you check it's inbox and spam/junk folder? If it is not there send (by email) to me the email address that you used to place the order, and I'll send it to you again.

Regards,

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14 years 11 months ago - 14 years 11 months ago #224 by witchunknown
my paypal adress is miasandkvist@spray.se but i use the email i had for regestring on this site.
agrefberg@bredband.net

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14 years 11 months ago #225 by douglas
I'm sorry for the inconvenience! I've just sent to your email.

Regards

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14 years 11 months ago #234 by jacko@mmxcellence.co.uk
hi just paid for the contacts extension and received no email -- i am using the same email address as on paypal..

perhaps you should put some text on the site explaining this process to save you getting questions etc like this...

regards

jacko

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14 years 11 months ago #235 by douglas
Dear Jacko,

I've already sent the component to you.
You should've received an automatic email with the component attached. I don't know what might be happening with some transactions.

I've been meaning to write more FAQ items, and will do it soon.

Regards,

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14 years 10 months ago #499 by travisp
For updated versions, do we have to pay $15 again?

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