Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× Ideal Store Locator Plugin (iStoreLocator) works with Google Maps API which allows your website visitors to easily locate stores/contacts on the map.

Product Page

Map disappears if location pre-loaded

6 years 7 months ago #23577 by rlegris
If I have the plugin set to load all locations on first load (there are only 6) The map will flash on load, then go to gray.
Clicking on the location, it will show the icon and information on the map, but the map is still gone.
If I turn it off, and search the city/state of a known location, it does not appear.
Regardless of setting, Markers are not showing up at all.
Attachments:

Please Log in or Create an account to join the conversation.

6 years 7 months ago #23578 by support
Dear rlegris,

Can you please provide a direct link, so I can take a closer look?

Best regards,

Please Log in or Create an account to join the conversation.

6 years 7 months ago #23579 by rlegris

Please Log in or Create an account to join the conversation.

6 years 7 months ago #23580 by support
Dear rlegris,

The Latitude (lat) and Longitude (lng) are columns are wrong in your CSV file. Please switch the lat and lng column labels only and it will work.

Have a blessed weekend.

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback