Support Forum

Every time that you post a problem, PLEASE add the Joomla and the extension's versions and revisions (for example: Joomla 3.3.6, Contact Enhanced 3.3.5), PHP version and Server's Operating System. If you only manage only one site it is easier if you edit your profile and just add that information to your signature. Don't forget to add a detailed description of the problem. If possible, write down all steps to simulate the problem.

Before submitting a new post, PLEASE make sure you are running the latest version, test in different browsers (IE, FF, Chrome,..) and clear Joomla and browser's cache after every change you make.

Also, most questions are already answered in our FAQ and in iFAQ and Contact Enhanced documentation pages.

× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

Product Page

Audio and language files?

10 years 6 months ago #15630 by richardball
In the options are the following instructions:

In order to use this option, please download the language files from the product page and upload it to [Path to Joomla]/plugins/captcha/securimage/audio/lang-CODE/, where lang-CODE matches the language code for your Joomla language.

and

In order to use this option, please download the language files from the product page and upload it to [Path to Joomla]/plugins/captcha/securimage/audio/lang-CODE/, where lang-CODE matches the language code for your Joomla language.

I apologise in advance if I am being dim but where do I find these files?

I am hoping that this will solve the problem I have which is - no image shown so client can't do anything (image attached).

GD is included in PHP

I did send you a support query on this some weeks ago but have received no reply.

Thank you,

Richard

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15631 by douglas
Dear Richard,

The audio files are currently available in the following languages:
English (en-GB);
Dutch (nl-NL);
Italian (it-IT);
Portuguese (pt-BR);

You can download the language files from:
idealextensions.com/products/p...rimage-captcha-plugin/146.html

Best regards,

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15632 by richardball
Thank you for your prompt reply - I have uploaded the audio files and they work OK.

But I still have the original problem - no image!

Joomla 2.5.14
PHP 5.3.27
GD is enabled

www.forncett.info/index.php/contact/2-richard-ball

thanks,

Richard

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15633 by douglas
Dear Richard,

Can you please set Error reporting to maximum in Joomla Global Configuration?
I want to see which error code you will get on this page:
www.forncett.info/plugins/captcha/securimage/lib/show.php

Best regards,

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15634 by richardball
I have set debug on for System and for language - is that what you intended.

With the link you supplied I get a blank page.

I have left debug on so that you can have a look yourself.

Richard

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15635 by douglas
Dear Richard,

The link above is supposed to display an image.

I need you to go to Joomla Global Configuration and under the Server tab set Error Reporting to Maximum.

Best regards,

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15636 by richardball
done

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15637 by douglas
Dear Richard,

I have sent you an email with instructions.

Best regards,

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15638 by richardball
Thanks, done what you asked.

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15639 by douglas
There is an error:

Fatal error: Call to undefined function imageftbbox() in /plugins/captcha/securimage/lib/securimage.php on line 1208

The notes below were taken from:
br2.php.net/manual/en/function.imageftbbox.php

Note: This function requires GD 2.0.1 or later (2.0.28 or later is recommended).

Note: This function is only available if PHP is compiled with freetype support (--with-freetype-dir=DIR )


It is most likely that your PHP does not have freetype compiled, please ask your web hosting company to fix this for you. IT is a simple and easy fix for them! ;-)

Best regards,

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15640 by richardball
I've done that,


Thank you very much for your help. will let you know the result.

Richard

Please Log in or Create an account to join the conversation.

10 years 6 months ago #15643 by richardball
Thank you - latest GD and freetype support installed and now the plugin works as it should!

With many thanks for you prompt and accurate help.

Richard

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum

Copyright © 2018 IdealExtensions.com. All Rights Reserved.

This site is not affiliated with or endorsed by the Joomla!™ Project. It is not supported or warranted by the Joomla!™ Project or Open Source Matters™. The Joomla!™ logo is used under a limited license granted by Open Source Matters™, the trademark holder in the United States and other countries.
We may collect your IP address and your browser's User Agent string while using our site for security reasons and deriving aggregate information (analytics). This information is retained for a minimum of 1 and a maximum of 24 months.
Feedback