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× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

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Captcha - SecurImage not working

10 years 5 months ago - 10 years 5 months ago #15853 by HeRiNo
www.radio-heaven.com
joomla 3.2.1

Hello,

working on my new site I installed Captcha - SecurImage including audio files in dutc and noice files. But it is not working. I selected Captcha - SecurImage to be default captcha but still recaptcha is in use. Can some one help me?

Regards, Herman.

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10 years 5 months ago #15854 by douglas
Dear HeRiNo,

Is the plugin enabled?
Did you clear all caches (Joomla and Browser)?

Which Extension are you using? Does it allow Joomla core captcha plugin type? Some extensions have reCaptcha plugin hard coded and does not allow Joomla captcha plugin type.

Best regards,

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10 years 5 months ago #15855 by HeRiNo
Hello Douglas,

thank you for your quick reply.

Yes, the plugin is enabled.
Yes, I cleared all caches (Joomla and Browser)
I have turned off all extensions that I had before I installed your plugin. I wanted 1 by 1 turn then on again to see what is the problem but when they where all turned off I still had the same problem.

If you want a list of extensions please let me know.

Regards, Herman.

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10 years 5 months ago #15856 by douglas
Dear Herman,

That's odd.

Please create a full backup and provide an administrator account, so I can take a closer look.

You can send the credentials using the Support -> Contact form.

Best regards,

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10 years 5 months ago #15857 by HeRiNo
Hello Douglas,

You have solved the issue for me.

The configuration in the Users component was set to reCaptcha instead of either Global OR SecurIamge.

www.radio-heaven.com/administr...=component&component=com_users





Now it is working correctly:

www.radio-heaven.com/?option=com_users&view=registration

Thank you verry much.

Regards, Herman.

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