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× This Captcha plugin works with any Joomla extension capable of using the Joomla core captcha plugin system. It generates complex images and CAPTCHA codes (including math problems) to protect forms from spam and abuse.

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Secure Image Not Showing

9 years 2 months ago #18785 by lawpromo
www.injuryattorneysm.com/

I apologize if this issue has been resolved somewhere in the forum, but I wasn't able to find any solutions to my issue so far.

The secure image isn't showing up on my client's website and I've reinstalled the secure image plugin with no avail. We recently moved a bunch of sites to a different server (including this one), which caused some images paths to become broken on some of those sites. I'm not sure if this is also a case similar to that, but I'm having some difficulties ruling that out. I would greatly appreciate any sort of guidance you can provide.

-Chris

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9 years 2 months ago #18788 by douglas
Dear Chris,

It shouldn't be any path issue, actually SecurImage plugin doesn't even seem to be enabled. Can you please make sure the plugin is enabled and set to display in Contact Enhanced Component Options, under the Contact Form tab?

Best regards,

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9 years 2 months ago #18789 by lawpromo
Sorry about that Douglas. I have enabled the SecureImage, which should show the missing captcha area I was referring to in my post.

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9 years 2 months ago #18790 by douglas
Dear Chris,

There's an error on this URL:
www.injuryattorneysm.com/plugi...aptcha/securimage/lib/show.php

I don't think this is caused by SecurImage, because I've never had this problem before. Setting the Error Reporting to None in Joomla Global Configuration should fix this issue;

Best regards,

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9 years 2 months ago #18791 by lawpromo
Douglas,

That solved the issue! Thank you so much for the quick reply. Much obliged.

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